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Call Center Services
Determine the best call center service provider
Many growing business find that handling incoming phone calls can be a real challenge. Fortunately there are a variety of professional, affordable call centers that can help tackle the problem.
Whether you need the most basic answering service, a customer support call center, or order processing agents, there's a call center out there for you. And you'll also be able to decide if you want to work with an offshore call center or use a service based in the US.
Choosing the right call center is important, so be sure you read up on how to compare different services. They should provide you with statistics on their performance in industries like yours, or let you listen in to sample calls. Above all, make sure the agents who will be handling your calls are well-trained: the service you choose will be representing your business, after all.
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What are other call center service shoppers looking for?
Our users have described their call center outsourcing requirements in detail.
- 9-5 answering service with possible scripts to answer some basic questions, take messages, forward report of calls, etc. - CEO/President/Owner Financial Services - Shrewsbury NJ
- Able to change forwarding number every 2 hour shift to a different number by calling in and changing with a phone call. - Other Other Business Services - Richardson TX
- Basic call center training (Call simulation,american accent fluency)from eSynergy International Call Center Training. - Other Other Business Services - Noveleta Cavite AK
- Hair Stylist professional needs a service that take appointments and calls to remind customers of their appointments. - Other Other Business Services - Wesley Chapel FL
- Im looking for a phone company that gives good service for incoming and outgoing calls at a sensable price per month. - Other Telecom/Utilities - Mauston WI
- I am fresher in this field but looking forward to enter in hospitality industry to serve customer like call centre. - Marketing/Public Relations Advertising/Marketing/PR - Hyedrabad IN
- I want to outsource inbound process in india.if you have plz send me the details i have good call centers in india. - Consultant Consulting - New Delhi NY
- After an order is placed or a concern from a customer is made. A message must be sent to my email and blackberry. - Other Other Business Services - Huntington Park CA
- I will be seeing patients at 3 locations. Want pricing on answering service during normal business hours. Thanks! - Dentist/Physician Health Care - Troy OH
- Accepting phone orders while entering orders through our existing online ordering system on behalf of customers. - Partner/Principal Retail - Fillmore IN
- I bought the bag a mt.,or 2mts I got the bag started to use it and within a mts time it starting tearing on me. - Other Information Services - Weeeki Wachee FL
- I need a service from 11 pm to 9 am.. I get about 130 calls a month.. Just answer take address and email to me. - CEO/President/Owner Other Business Services - San Antonio TX
- I just need someone to take potential customer information and relay it to me while weeding out telemarketers. - Administrative Assistant Equipment Sales & Service - Phoenix AZ
- I would want someone to answer the phone and forward to one of three phone numbers during the evening hours. - Accounting/Finance Financial Services - Lake Mary FL
- I great number of my customers speak spanish. I will be helpful if I could have spanish speaking operators. - Partner/Principal Retail - Miami FL
- I just need them to answer the calls and then put them on hold and then patch them over to my cell phone. - CEO/President/Owner Construction/General Contracting - Columbus GA
- Answering service answers calls with a human answerer then transfers to our offices based on extension. - General Manager Transportation/Logistics - Independence OH
- I just need the person to answer phone calls and forward the caller to another person to take the call. - Other Legal - Ypsilanti MI
- I just need them to answer calls and send messages to us, or page us, or patch the call through to us. - Office Manager Health Care - Athens GA
- I'm just looking for order-taking. All other inquiries can be directed to our Website/e-mail. Thanks! - CEO/President/Owner Other Business Services - Wells River VT
- Call,set and confirm appointments for life and mortgage insurance from leads supplied or generated. - Sales/Business Development Insurance - Colrain MA
- I need a quotation for 15 agents single site solution for Fiji govt comparison with all vendors. - Other Government - Suva DE
- I would like a full time 24 hour answering service that can provide credit card processing. - CEO/President/Owner Retail - Buffalo NY
- I am studying the possibility to have a call center taking affiliation lead calls. - CEO/President/Owner Advertising/Marketing/PR - New York NY
- 24/7 standard calls: Billing, account management, schedule and reschedule calls. - Marketing/Public Relations Health Care - Miami FL
- Catalog order processing and hopefully real-time XML into an Ecometry system. - CEO/President/Owner Other Business Services - Atlanta GA
- Give Scripted Informationsign up for Seminarsfill out and fax insurance form. - Marketing/Public Relations Health Care - Fort Worth TX
- I am interested in Sale of Dish Network or any suitable / profitable product. - Marketing/Public Relations Advertising/Marketing/PR - Karachi IN
- Answering callstaking orders onlineproviding information from a web site. - CEO/President/Owner Financial Services - New York NY
- Bilingual English/Spanish speaking operators is a plus but not required. - Office Manager Health Care - Downers Grove IL
- I forgot what my secturiy question was so i can not log on to my e MAIL. - Other Health Care - Fort Worth TX
- Inbound/Outbound-Accounts payable,Billing disputes, phone orders etc. - Other Telecom/Utilities - Las Vegas NV
- I need resume references verified. I need former employers verified. - CEO/President/Owner Other Business Services - Altamonte Springs FL
- I need a person to take my message and foward to my emailthat's it. - Other Travel/Hospitality - Pleasant Grove UT
- I will have aprox 1000 calls a month that I will need alpha text. - Other Other Business Services - Merced CA
- 50 minutes per monthmonth to monthoption to hear recorded calls. - Consultant Consulting - Beverly Hills CA
- I am only doing research, I am not actually executing this plan. - CIO Retail - New York NY
- Call forward for important messages during non-business hours. - Office Manager Other Business Services - Atlanta GA
- English OnlyLess than 1 min hold timeDaily call reporting. - General Manager Computers - Software - Branford CT
- HIPAA compliance, personal financial information security. - Partner/Principal Retail - New York NY
- Beciscaly what is the initial amount to start a business. - Accounting/Finance Computers - Software - Mysore IN
- Do I need DSL internet connection for magicjack to work? - Educator Education - Irving TX
- Appeal to teenagers and young adults and their parents. - Other Non-Profit - Stone Mountain GA
- I am overloaded with calls, i sale school supplies. - Educator Other Business Services - Arlington TX
- Dedicated 3 seater for 24 hour customer support. - CIO Media/Entertainment/Publishing - Bronx NY
- Answer and forward calls to my cell. Thats all. - CEO/President/Owner Real Estate - New York NY
- Answer my calls, and don't put people on hold. - Other Insurance - Cleveland OH
- Basic answering service for voice mail, only. - Other Other Business Services - Cambridge MA
- Consecutive on going Confirmation numbers. - CEO/President/Owner Information Services - Fort Worth TX
- I just need someone to take sales orders. - Sales/Business Development Other Business Services - Kansas City MO
- Customers will call to schedule classes. - Consultant Education - Hollywood FL
- I need bilingual - english/spanish reps. - CEO/President/Owner Retail - Bronx NY
- I would like any phone messages emailed. - CEO/President/Owner Other Business Services - Holbrook NY
- I m based in China. Can I still apply? - CEO/President/Owner Wholesale - Abbeville GA
- Answer and screen calla b4 fowarding. - Consultant Real Estate - New York NY
- Both Spanish and English languages. - Partner/Principal Information Services - Cincinnati OH
- I am changing from cable to Qwest. - Other Other Business Services - Eden Prairie MN
- I want a company I can grow with. - CEO/President/Owner Consulting - Atlanta GA
- Direct Marketing using TV ads. - CEO/President/Owner Advertising/Marketing/PR - Syracuse NY
- About 1000 calls a day. - CFO Transportation/Logistics - Massapequa NY
- Just answering service 24/7 and contact on call MANAGER. - CEO/President/Owner Other Business Services - Cambridge MA
- Japanese, Korean, Chinese, Spanish language supports. - Consultant Consulting - Laie HI
- Just a simple answering services about our "Smog Check" for DMV license renewal and direction to our business. - CEO/President/Owner Other Business Services - Buena Park CA
- Just getting started marketing health videos for back pain relief. - Other Other Business Services - Watertown MA
- Just need someone to take messages and relay them to the appropriate sales person. - Partner/Principal Real Estate - Mount Pleasant SC
- Just need to answer and forward customer information to us. - Sales/Business Development Real Estate - Orem UT
- Just take number, purpose of call in a professional manner and have names and numbers available for retrievial.Thanks. - Partner/Principal Telecom/Utilities - Hilo HI
- Languages needed include Chinese, Thai, middle eastern languages. Conduct interviews with employees about their work experience. Good listening and probing skills required. - Other Information Services - Port Saint Lucie FL
- Live answering service, call dispatching and voicemail. - Sales/Business Development Other Business Services - San Diego CA
- Look forward to hearing from you. - Partner/Principal Equipment Sales & Service - New York NY
- Looking for a basic aswering service. No additional features are required. - Sales/Business Development Biotech/Pharmaceuticals - Las Vegas NV
- Looking for a call center to generate qualified sales leads. Generate appointments only. - Sales/Business Development Telecom/Utilities - Tucson AZ
- Looking for a cost effective means to identify local companies with certain postge meters. - Office Manager Other Business Services - Horsham PA
- Looking for also back end services. - Consultant Education - San Antonio TX
- Looking for an Automated System for product description, Voice Mail and a 24/7 Operator to fill orders and answer question by phone. - CEO/President/Owner Other Business Services - Saint Louis MO
- Looking for both genuine inbound and outbound campaigns. - Office Manager Telecom/Utilities - Hyderabad IN
- Looking for call center to answer calls after hours and on weekends and holidays. Transfer calls where appropriate or take message and forward. - CIO Manufacturing - Mount Prospect IL
- Looking for call centers that are expert in closing the customer. - Other Travel/Hospitality - Pleasant Grove UT
- Looking for closers in mortgage modification business. Would prefer straight commission closers, would pay $300 per sales to closer. - CEO/President/Owner Legal - Emmaus PA
- Looking for residential call center answering with wake up service five days a week. - Other Other Business Services - Puyallup WA
- Looking specifically for a call service to answer and forward emergency phone calls for veterinary clients. Writing business plan for vet service, need pricing. Thanks. - Other Other Business Services - Greenwich CT
- Looking to add a spanish speaking foreign langauage call center to handle collections activites. We are looking to have an operation based in the Dominican Republic. - Other Financial Services - Withheld PA
- Must have computers on each station to use our web interface. - Marketing/Public Relations Telecom/Utilities - Lake Elsinore CA
- Make appointments for inbound calls. - Other Other Business Services - Union SC
- Messages, forwarding calls after screening for importance. Basic information. - CEO/President/Owner Health Care - Mount Holly NJ
- Multi lingual in some cases for the out bound calls. - CIO Information Services - Wheaton IL
- Must have Level 1 speaking inbound sales reps. - CIO Telecom/Utilities - Huntington Beach CA
- My business is mailing list, you will take order & process credit card payment, take complete shipping address.Thanks. - CEO/President/Owner Advertising/Marketing/PR - Palmdale CA
- My franchise offers licensing and continuing education for insurance agents. I need someone to call up insurance agencies and schedule appointments. - CEO/President/Owner Insurance - Miami FL
- Need call center to answer incoming calls, use as level 1 support, and then provide messaging support and call management data to pass on to our team for level 2 support. - CEO/President/Owner Computers - Software - Spring TX
- Need on-call service for apartment community's emergency maintenance. - General Manager Real Estate - Greenfield WI
- Need someone to answer calls that come in from my 866 number. - Office Manager Telecom/Utilities - Mantua NJ
- Need to be able to except RMA requests and handle product shipment from client to manufacturer. - Consultant Telecom/Utilities - Peabody MA
- North American Based Operators Only. No hidden - bait and switch charges. - CEO/President/Owner Retail - Los Angeles CA
- Not at decision making point; still just at the information gathering and research stage. - Sales/Business Development Health Care - Worcester MA
- Not sure at this time, possibly forwarding or patching calls through. - Other Non-Profit - Port Saint Lucie FL
- O have 15-20 questions that I would need a Live Operator to ask. Email is preferred to recieve reports. - CEO/President/Owner Real Estate - Atlanta GA
- Operator will be expected to determine emergency calls and direct call to contact numbers provided. Also expected to ensure phones are covered during times forwarded and to inquire if they have not been forwarded after hours designated. - Administrative Assistant Real Estate - Roselle NJ
- Order taking must be included in the price. We're interested in 'per call' pricing. Not interested in bait and switch tactics. - Other Retail - Los Angeles CA